Siebel
Our Siebel practice consists of seasoned professionals, many of who have grown with the product since its inception.
Our practice is widely skilled in
Siebel Call center
Siebel Sales Force Automation (SFA)
Siebel Service
Siebel Analytics
As part of our Siebel practice, we offer end to end full life cycle implementation,
integration, helpdesk and customized CRM services and solutions to a broad spectrum
of clientele. Our expertise help cater the business requirements of clients across
several industries such as banking, pharmaceuticals, insurance, retail, telecommunications
and more.
Future plans for our Siebel practice
- Enhance current functional and technical skills
- Develop expertise in modules currently not serviced by us
- Expand the practice to add further industry domains
MS Dynamics
I&I developed its workforce in MS Dynamics with the customer in mind. Our Dynamics CRM experts provide integrated solutions to enhance sales, marketing and customer service processes. Skilled enough to provide you additionally with the ‘undocumented enhancement features’ of the Dynamics CRM, our team of specialists helps you in CRM installation & configuration, CRM customization and CRM reporting.
IT Services
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From
Application Development to Production Support, I&I offers a wide range of information
technology services. We help our clients encounter challenges successfully and achieve
the target.
Application Development
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We help our customers address varying business
and technology challenges by defining, designing, and deploying applications personalized
to meet their business needs.
ERP
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ERP
provides a combined data system that produces one consistent compilation of data
that many divisions of a business can understand and use. ERP implementation has
innumerable advantages.
Professional Services
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Our Professional Services Team (PST) offerings
range from IT Strategic Advisory to IT Staff Augmentation Services. PST’s efforts
are to harmonize the clients’ IT initiatives and their organizational objectives.
DW / BI
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We
deliver significant value to the business through solutions such as data warehouses,
data marts, BI and operational data stores through reconciliation and delivery of
large amounts of enterprise data.
IT Infrastructure
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Managing
the complex IT Infrastructure is a challenging task. Today’s dynamic business environment
demands effective infrastructure management to enhance business continuity and service
quality.
Enterprise Solutions
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IT Infrastructure Library (ITIL) is a standard
for best practices and processes providing a lifecycle approach for managing your
IT services. I&I assists enterprises in implementing ITIL.
Production Support
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There
is much more to production support than a phone number for end-users to call, and
a person to pick up. I&I follows industry best practices to fit its unique production
support model.
Quality Assurance
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We
believe that QA has more to do with guaranteeing the integrity of your mission-critical
business systems than just trying out a software and see if it works. I&I provides
a comprehensive testing environment

