Our Siebel practice consists of seasoned professionals, many of who have grown with the product since its inception.
Our practice is widely skilled in
Siebel Call center
Siebel Sales Force Automation (SFA)
As part of our Siebel practice, we offer end to end full life cycle implementation, integration, helpdesk and customized CRM services and solutions to a broad spectrum of clientele. Our expertise help cater the business requirements of clients across several industries such as banking, pharmaceuticals, insurance, retail, telecommunications and more.
Future plans for our Siebel practice
- Enhance current functional and technical skills
- Develop expertise in modules currently not serviced by us
- Expand the practice to add further industry domains
I&I developed its workforce in MS Dynamics with the customer in mind. Our Dynamics CRM experts provide integrated solutions to enhance sales, marketing and customer service processes. Skilled enough to provide you additionally with the ‘undocumented enhancement features’ of the Dynamics CRM, our team of specialists helps you in CRM installation & configuration, CRM customization and CRM reporting.
From Application Development to Production Support, I&I offers a wide range of information technology services. We help our clients encounter challenges successfully and achieve the target.
Our Professional Services Team (PST) offerings range from IT Strategic Advisory to IT Staff Augmentation Services. PST’s efforts are to harmonize the clients’ IT initiatives and their organizational objectives.
DW / BI
We deliver significant value to the business through solutions such as data warehouses, data marts, BI and operational data stores through reconciliation and delivery of large amounts of enterprise data.
Managing the complex IT Infrastructure is a challenging task. Today’s dynamic business environment demands effective infrastructure management to enhance business continuity and service quality.
IT Infrastructure Library (ITIL) is a standard for best practices and processes providing a lifecycle approach for managing your IT services. I&I assists enterprises in implementing ITIL.
There is much more to production support than a phone number for end-users to call, and a person to pick up. I&I follows industry best practices to fit its unique production support model.
We believe that QA has more to do with guaranteeing the integrity of your mission-critical business systems than just trying out a software and see if it works. I&I provides a comprehensive testing environment